Your spiritual journey is sacred to us. At Mantraksha, we are committed to protecting your privacy and handling your personal data with the utmost care and respect. This policy explains how we collect, use, and safeguard your information.
1. Introduction
Mantraksha ("we," "our," or "us") provides a spiritual companion app that includes mantra japa counting, daily Panchang, Vedic astrology (Kundli), and AI-powered astrology chat features. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our mobile application and related services.
By using Mantraksha, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
| Data Type | Purpose |
|---|---|
| Account Information Name, email address |
To create and manage your account, sync data across devices |
| Birth Details Date, time, and place of birth |
To generate your Kundli (birth chart) and provide personalized Vedic astrology insights |
| Location Data City/region (optional) |
To provide accurate Panchang, sunrise/sunset times, and local muhurat calculations |
| Japa & Sadhana Data Mantra counts, goals, streaks |
To track your spiritual practice and provide progress insights |
| Chat Conversations Messages with AI astrology chat |
To provide personalized astrology guidance and improve our AI responses |
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, session duration, interaction patterns
- Log Data: Error logs and performance data to improve app stability
3. How We Use Your Information
We use your information to:
- Provide and maintain our services, including japa tracking, Panchang, and astrology features
- Generate personalized Kundli and Vedic astrology insights based on your birth details
- Power our AI astrology chat with context-aware, personalized responses
- Calculate accurate Panchang data based on your location
- Sync your sadhana progress across multiple devices
- Send optional reminders for your daily spiritual practice
- Improve and optimize our app's performance and features
- Communicate important updates about our services
4. AI Astrology Chat
Our AI-powered astrology chat feature uses your birth chart data and conversation history to provide personalized guidance. Please note:
- Conversations may be processed by third-party AI service providers
- We do not use your personal conversations for advertising purposes
- Chat data may be used to improve AI response quality (in anonymized form)
- You can delete your chat history at any time from within the app
Disclaimer: AI astrology chat provides general guidance based on Vedic astrology principles and should not be considered as professional advice. For important life decisions, please consult qualified professionals.
5. Data Storage & Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest
- Secure Servers: Data is stored on secure cloud servers with restricted access
- Access Controls: Only authorized personnel can access user data, and only when necessary
- Regular Audits: We conduct periodic security reviews and updates
While we strive to protect your personal information, no method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Sharing & Third Parties
We do not sell your personal data. We may share information with:
- Service Providers: Cloud hosting, AI processing, and analytics services that help us operate the app
- Legal Requirements: When required by law or to protect our rights and safety
All third-party service providers are bound by contractual obligations to protect your data.
7. Your Rights & Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your japa history and astrology data
- Opt-out: Disable optional features like notifications and location services
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion:
- Personal data is deleted within 30 days
- Anonymized analytics data may be retained for service improvement
- Backup copies are purged within 90 days
9. Children's Privacy
Mantraksha is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.
10. International Users
If you are accessing Mantraksha from outside India, please note that your data may be transferred to and processed in India or other countries where our servers are located. By using our app, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of Mantraksha after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: privacy@mantraksha.com
Address: [Your Business Address]